FAQ

1. What is Root & Harmony?

Founded by Whitney, a registered nurse practitioner and mom, and her husband Jeremy, Root & Harmony is dedicated to addressing skin issues (like eczema) by healing the gut from within.

2. What products do you offer?

Our flagship product, Glutabiotics, is a kids‑friendly gut‑health supplement combining L‑glutamine and targeted probiotics. Additional wellness products are coming soon.

3. How does Glutabiotics help with skin health?

This formula supports gut lining repair and beneficial gut bacteria balance—an approach inspired by our own success using gut healing to reduce eczema-like symptoms.

4. Is Glutabiotics formulated in the USA?

Yes! All our products are proudly formulated in the USA.

5. What age group is Glutabiotics for?

Designed specifically for kids, Glutabiotics is gentle, tasteless, and supports children’s gut and skin health.

6. How do I use this product?

Each package includes clear dosage instructions based on age. Consult your pediatrician if your child has unique dietary needs.

7. Can adults use Glutabiotics too?

Absolutely! While designed for kids, adults can benefit too. Please follow dosage guidelines or consult a healthcare provider.

8. When will new products be available?

We’re actively expanding our line. Sign up for email updates to get early access and exclusive offers.

9. Where can I buy your products?

Currently, Glutabiotics is available exclusively online at Root & Harmony. You can visit the Products page to purchase.

10. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely via Shopify.

11. Do you ship internationally, and what are the shipping times?

We currently ship within the U.S. Shipping times and rates (standard, expedited) will be displayed at checkout. Stay tuned—we’ll expand to international soon!

12. What is your return/exchange policy?

We honor returns on unopened products within 30 days of purchase. Please contact us via the Contact Us page to start a return or exchange.

13. Can I contact someone with additional questions?

Yes! Feel free to submit questions through our Contact Us form. We’re here to help .